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Customer Service

Our goal is singular - to help you overcome chronic pain and become more active - maybe even a better athlete if that is your goal.

Thank you so much for your time, your patience and your kindness. It is hard to find people who will dedicate so much effort into helping others out like you have been doing for me and I just want to tell you I really appreciate it.

DS


I’m very glad I found your site before ordering yet another product that probably wouldn’t have worked. Your customer service rep was very kind, knowledgeable and helpful. Because of the help I received by phone, I feel more confident trying this product.

BB


This is a very informative website. I learned more in the ten minutes I spent reading this than I have from a doctor who has a similar problem to mine.

MF


Thank you for the tips on choosing shoes. I am quite picky about my shoes, since I take into account function and form. It is difficult to find stylish, comfortable, long lasting, and reasonably priced shoes.

I have really enjoyed my 3.5mm pair. Thank you for providing a good product that lasts, and I appreciate your customer service.

AJ


I appreciate how helpful and service oriented your company is.

RB


Hello Melady,

This is David Vilgos. We spoke about a month ago over the phone at length about different topics preceding me ordering a new pair of posture dynamics insoles. I just wanted to write and give you an update on things.

Firstly, your email with all the shoe information proved to be very timely for me. I had just bought several pairs of shoes that I needed to narrow down to one option, and your help was an invaluable input. There has been so much that I have not been taking into consideration when it comes to choosing the right shoe since first starting to use your product many years ago, so thank you very much for that.

As I mentioned before, I had been using the insoles over top superfeet inserts. I found the superfeet helped with my right foot injury. Now, I have stopped wearing the superfeet and have replaced the original removable insert over top the insoles, and I have built up the insole on my right foot underneath with molefoam at your recommendation. I feel fine without the arch support and am very confident now that I am not stepping directly onto the insole that they will last longer and result in slowing/eliminating the wear that results in dips like I have experienced in the past. I am very happy with the molefoam solution, and I believe I will be very interested in possibly getting the 9mm insoles the next time I need to buy a pair.

I have tried one pair of solemates on a pair of socks like we talked about and I am pretty happy with them. The socks sometimes do shift on my foot, but for the most part I haven't had too much trouble keeping the solemate aligned right under my big toe. I haven't tried putting them through the wash, but I will keep my fingers crossed. I am also very excited to try a pair in my shoes with my removable insert.

I read up on neuromuscular therapy, and I hope to visit a specialist at point in the future.

Again, thank you so much for your time, your patience, and your kindness. It is hard to find people who will dedicate so much effort into helping others out like you have been doing for me and I just want to tell you I really appreciate it.

Sincerely,

David


Thank you for your meaningful and supportive customer service.

Christopher Matesic